Terms and Conditions

Last updated: 30 September 2026

Who operates the site and acceptance of the terms

eventglowup operates this website from the United Kingdom. By accessing or using the site, registering for courses, or submitting any information, you agree to these terms and conditions. If you do not agree, you must stop using the site immediately. These terms form a binding contract under the laws of England and Wales.

Eligibility and permitted use

You must be at least 18 years old and legally able to enter contracts in the United Kingdom to use this site or enrol on courses. The site and courses are intended for professional development in live production, multi-camera switching, broadcasting techniques, real-time video operation, and television or streaming production management. You may use the materials only for your own learning and professional purposes. Commercial resale or redistribution of course content is not permitted.

Prohibited conduct

You must not misuse the site, attempt to gain unauthorised access, introduce malware, or interfere with its operation. You must not upload illegal, harmful, or infringing content. Harassment of other users, instructors, or staff is forbidden. Any breach may result in immediate suspension or termination of access without refund.

Accounts, submissions, and user content

When you create an account or submit course work, you must provide accurate information. You are responsible for keeping your login details secure. Any content you submit, such as project files or feedback, remains your property, but you grant eventglowup a licence to use it for delivering and improving the courses. We may remove content that breaches these terms.

Ownership of site content, trademarks, and permitted limited use

All text, images, videos, course materials, and other content on the site are owned by eventglowup or its licensors. You may view and download materials for personal study only. You must not copy, modify, or distribute them without prior written permission. Trademarks such as the eventglowup name and logo must not be used without consent.

Third-party services and links

The site may refer to third-party platforms for video hosting, payment processing, or streaming tools. We do not control or endorse these services and accept no responsibility for their content, availability, or practices. Any use of third-party services is at your own risk and subject to their own terms.

Availability, changes, suspension, and termination

We aim to keep the site and courses available but do not guarantee uninterrupted access. We may update courses, change features, or suspend access for maintenance or legal reasons. We may terminate your account for breach of these terms. Refunds are governed by our separate refund policy where applicable under consumer law.

Disclaimers that remain subject to mandatory consumer law

Course outcomes depend on your effort and prior experience. We provide the training materials in good faith but make no warranty that they will meet every individual need or guarantee employment. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other rights that cannot be excluded under UK law including the Consumer Rights Act 2015.

Proportionate limitation of liability

Subject to the above, our total liability for any claim arising from the site or courses shall not exceed the amount you paid for the relevant course. We are not liable for indirect or consequential losses such as loss of profits or data, except where required by law.

Indemnity

You agree to indemnify eventglowup against any claims, losses, or expenses arising from your breach of these terms or misuse of the site or course materials.

Governing law, courts, and consumer dispute rights

These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales, although you retain the right to bring claims in your local court if you are a consumer. Alternative dispute resolution services are available through the UK government’s online dispute resolution platform where applicable.

Severability, waiver, changes, contact route, and last-updated date

If any provision is found invalid, the rest remain in force. Failure to enforce any term does not waive our rights. We may update these terms; continued use after changes constitutes acceptance. Contact us via the form on our Contacts page or by emailing [email protected]. Our address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom and telephone number is 01494 671234.